Disability employment · Research, training & practice

Building the practice that durable employment depends on.

The Centre trains the practitioners and develops the framework tools behind high-fidelity employment practice, forged in disability employment and now working across the wider system, and researches how providers change to deliver it well.

equilibrium THE CONDITION PRACTICE REACHES FOR
Practitioners working together at a shared table in an open workspace
15+ yrs
Applied practice and research in disability employment
ACRE
Australia's only ACRE-aligned Customised Employment training
5
Proprietary framework tools in live delivery
2
Practitioner programs: CE practitioner and employment counsellor

CDERP College · Practitioner training

Where disability employment practitioners are made.

The College develops the workforce durable employment depends on: practitioners trained to a standard the field has rarely been able to teach. Two programs, both grounded in the Centre's framework tools.

ACRE-aligned

Certified Customised Employment Practitioner

Australia's only ACRE-aligned Customised Employment training: a credentialed pathway that takes practitioners from Discovery through to durable placement, at fidelity.

Credentialed · ACRE-aligned · nationally delivered
Course detail and dates →
New program

Employment Counsellor Program

A clinical-grade counselling qualification for the fragile parts of the employment journey, grounded in the Centre's PIE-CF framework, for practitioners who hold people, not just place them.

Grounded in PIE-CF · psychologically-informed practice
Course detail and dates →
The College trains nationally and internationally, through training associates, experienced practitioners on the ground who extend its reach and keep the training personal to each setting, held to a common standard. Meet the training associates →

Course dates, fees and enrolment

Program detail, upcoming intakes and enrolment are all handled on the College site.

Visit CDERP College →

Events · the CE community

Two gatherings a year.

Public · every April

Customised Employment Conference

An annual symposium for the Customised Employment community and the wider employment system, deliberately capped at around fifty so that everyone in the room can speak. The 2027 theme takes on why capable providers deliver less than they know how to.

Held each April · most recently Guide Dogs Victoria, Kew (April 2026)
Conference details →
By invitation · every November

The CE Practitioners' Retreat

A closed, invitation-only retreat for CE practitioners and trainers, a working intensive where the people carrying the practice sharpen their craft and keep the standard alive between them.

Held each November · practitioners & trainers, by invitation
About the retreat →

The framework tools

Practice holds when the system around it is in equilibrium.

Developed across more than a decade in disability employment, where fidelity, organisational maturity and integrative practice were forced to a higher standard, the Centre's framework tools are how practice reaches for that equilibrium. They make fidelity teachable, auditable, and real in delivery. Built in disability employment, the methodology now travels across the wider employment system: mainstream services and the systems that commission and evaluate them.

On ESME

The equilibrium systems model of employment names the condition durable employment depends on. It belongs to the field, not to any one provider; the Centre's tools are how practice moves toward it.

IEFF
Integrative Employment Function Framework

The five integrative functions a practitioner holds across the whole employment journey.

PIE-CF
Psychologically-Informed Counselling Framework

A clinical-grade counselling framework for fragile employment journeys, the spine of the Employment Counsellor Program.

Family Discovery
Family-Engaged Discovery method

A method for working with families as active participants in Discovery and transition.

CEQAF broader application
Quality Assurance Framework

A fidelity audit, developed in customised employment and applied across service delivery, mapping practice quality across defined domains.

CEOFECT broader application
Organisational Fidelity Tool

An organisational maturity instrument auditing the conditions under which high-fidelity practice can be sustained.

The set, in delivery
Deployed together

The tools are designed to work as one system: trained through the College, audited in practice, evidenced in the field.

DERS · FERS · IDR-A
The evidence instruments

Participant, family and Discovery measures that turn practice into a defensible evidence base, the data behind fidelity claims.

Research & consulting

Research, provider change, and the work that travels.

The Centre's roots are in disability employment, where fidelity, provider change and integrative practice were forced to a higher standard. That depth is what lets the work travel: into mainstream employment services, national model development, and international systems engagements, in Australia and abroad.

A researcher at a laptop reviewing service delivery data
Featured · demonstration siteGrant period complete · partnership continues

STRIDE: high-fidelity Customised Employment in regional Australia.

In partnership with Devonfield Enterprises and funded through the Structural Adjustment Fund (DSS), STRIDE built a credentialed regional Customised Employment workforce, deployed the Centre's full suite of framework tools in live practice, and produced a published evidence base. It stands as one of the most complete demonstrations of what high-fidelity practice looks like, and a working reference for providers changing under the Inclusive Employment Australia transition.

ACRE-aligned workforce
CCEP credentialing across three practitioners
CEQAF · CEOFECT
Audited fidelity at practice and organisational levels
DERS · FERS · IDR-A
Participant, family and Discovery evidence base
PIE-CF · Family Discovery
Integrated into the STRIDE preparation program
Request the STRIDE briefing →

Live engagements: Australian and international. International work delivered in partnership with Asuria.

Australia · mainstream reform

Workforce Australia · IEFF

The Integrative Employment Function Framework, developed as a candidate model for Workforce Australia's redesign, contributed through a service provider partner as the system moves beyond one-size-fits-all.

Reform consultation · active
Australia · provider change · NDIS

Inclusive Employment Australia

Direct work with NDIS employment providers redesigning practice under IEA: the Centre's framework tools put to work so capability holds, not just compliance.

See STRIDE for demonstration practice
International · systems

Republic of Korea · MOEL / KEIS

A systems-comparison report and design guidance for Korea's Ministry of Employment and Labor, benchmarking procurement and performance evaluation in employment services across Australia, the UK and Sweden, delivered with Asuria.

Delivered March 2026
International · policy

Kingdom of Saudi Arabia · First Job Guarantee

Invited expert contribution to the Global Labour Market Conference 2026 (Riyadh) on the design of a national First Job Guarantee framework, with an architecture test in development with local partners.

GLMC contribution · January 2026

Working through a change of your own?

Provider redesign under Inclusive Employment Australia, a fidelity audit, an evaluation, or research with the Centre. Tell us where the pressure is and we will tell you honestly whether we are the right call.

Talk to the Centre →

How the Centre works

Training and research, held together.

The Centre's work runs on two tracks that feed each other: a training arm that builds the workforce, and consulting research that keeps the practice honest. Direct employment provision sits with a separate associate.

Practitioner training

CDERP College

ACRE-aligned Customised Employment training and the Employment Counsellor Program, delivered nationally and internationally through local training associates.

Explore the College →
Research & consulting

The Centre's research practice

Applied research across disability and mainstream employment and provider change: demonstration, evaluation, and the evidence base behind the framework tools.

See the research →
Direct Customised Employment provision is delivered by our employment service associate, All Abilities Agency. Visit All Abilities Agency →

Latest from the Centre

Recent work.

Briefing · 2026

STRIDE: high-fidelity CE in regional Australia

A short briefing on what high-fidelity Customised Employment looks like in regional practice: the workforce credentialing, the multi-instrument evidence base, the operational adaptations, and the developmental edges.

Request the briefing →
Research paper · under peer review

Stable Underperformance as a Systems Design Outcome

How employment systems entrench mediocre outcomes through their own design features, and the architectural moves that interrupt the pattern. Authored by Dr Peter Smith.

About the paper →
A team leader walking colleagues through documents around a meeting table

Work with the Centre

Train your people. Change your practice. Build what holds.

Whether you're a practitioner, a provider redesigning under IEA, or a partner interested in becoming a training associate, start the conversation.